Welcome to Mackay Pet Cremations

Welcome to Mackay Pet Cremations. We are a fully council and environmentally approved facility that has been operating in Mackay since July 2000. Although there has been a change in ownership in August 2016 we continue to offer the same personal and caring service that has been the cornerstone of the business since its original inception.

We are still a small owner operated business, so you can be assured that the person who answers the phone will be the person that picks up your pet and takes care of them through the entire process right up until when they return to you.

Our goal is to make this process as easy as possible for pet owners at such a difficult time. We treat the pets in our care with gentleness, dignity and the respect that any member of your or our family deserves.

We are the only service provider for the Mackay area and surrounding districts including Sarina, Moranbah, Airlie Beach and Proserpine.

If your pet passes away at home we can offer a home collection service to our local area or alternatively our service is also offered directly through the following vet practices, just speak to one of the staff and they will help you with the process.

Better Pet Vets Andergrove

Better Pet Vets Northern Beaches

Mackay Veterinary Hospital Nebo Road / Mount Pleasant

Moranbah Veterinary Clinic

Northern Beaches Vet Hospital

Orchid Valley Veterinary Surgery

Proserpine Veterinary Surgery

Sarina Veterinary Surgery

Stabler & Howlett North Mackay/Ooralea

Valley Vets Mackay/Walkerston

Vets 2 You Whitsundays

Whitsunday Veterinary Surgery

CALL 0408 271712

Testimonials

We want to express our utmost thanks to Mel & Stuart from Mackay Pet Cremations for the professional and compassionate way they handled the loss of our very much loved Dexter.

From the very first phone call, to having his ashes returned. I know that Dexter was treated with dignity and respect. Thank you for the lovely card and empathetic words.

G. Greenhill

During our time of devastating loss, the heartfelt kindness and caring of Mackay Pet Cremations meant so much to us. We cannot praise highly enough the exceptional service received.

K Abela

Thanks very much Mel for the beautiful job of our handsome man Buell. greatly appreciated so much that we can have him back home with us so quick

S. Whiting

Mel was very understand and supportive during the loss of my precious dog . Thank you Mel and Stuart for the lovely Sympathy Card.

C. Tetley

I would love to thank Melanie for such a wonderful service and such quick response and the wonderful help and the compassion , We got our 20 year old border collie Shadow back in just a few days. The rural view vet Hospitial in rural view mackay for the compassion and help and understanding when we had to lay our boy to rest. Thankyou to rural view pet Hospitial and Melanie from the pet crematorium. A million thumbs up.

C. Gill

Highly recommend Mackay Pet Cremations. They were so caring and really helped us when we lost our beloved cat Sam suddenly last week. It means a lot to us to now have Sam home forever. Thank you so much Melanie for your help.

M.Turner

Stuart and Melanie went above and beyond when it came to helping us with our little man Turbo. I can not thank you enough for your kindness and sincerity.

B.Hayden

Thank you Mel and Stuart for your prompt and caring service with Boo. We will miss her forever but you guys helped a lot in our dealing with our loss.

S. Opal Reen

Very kind and considerate people who obviously love all animals. Thankyou for your care and thoughts regarding Thor.

C. Mudge

The most thoughtful caring people I have eve felt with and help in so many ways and made such a hard decision easy THANKYOU ❤️

C. Gill

Thank you Melanie for your kindness & compassion. Our little girl Ziva passed away suddenly & the response from Melanie was nothing short of professional. Our experience was made all the more easier knowing our girl was treated with absolute respect & love. I can’t recommend Melanie highly enough. Thank you.

K Purser

Thank you so much for how you handled little Joey.

C.A.Green