We want to express our utmost thanks to Mel & Stuart from Mackay Pet Cremations for the professional and compassionate way they handled the loss of our very much loved Dexter.

From the very first phone call, to having his ashes returned. I know that Dexter was treated with dignity and respect. Thank you for the lovely card and empathetic words.

I would love to thank Melanie for such a wonderful service and such quick response and the wonderful help and the compassion , We got our 20 year old border collie Shadow back in just a few days. The rural view vet Hospitial in rural view mackay for the compassion and help and understanding when we had to lay our boy to rest. Thankyou to rural view pet Hospitial and Melanie from the pet crematorium. A million thumbs up.

The most thoughtful caring people I have everfelt with and help in so many ways and made such a hard decision easy.

THANK YOU ❤️

Stuart and Melanie went above and beyond when it came to helping us with our little man Turbo.

I can not thank you enough for your kindness and sincerity.

During our time of devastating loss, the heartfelt kindness and caring of Mackay Pet Cremations meant so much to us.

We cannot praise highly enough the exceptional service received.

Thanks very much Mel for the beautiful job of our handsome man Buell.

Greatly appreciated so much that we can have him back home with us so quick

Mel was very understand and supportive during the loss of my precious dog .

Thank you Mel and Stuart for the lovely Sympathy Card.

Highly recommend Mackay Pet Cremations. They were so caring and really helped us when we lost our beloved cat Sam suddenly last week.

It means a lot to us to now have Sam home forever.

Thank you so much Melanie for your help.

Thank you Mel and Stuart for your prompt and caring service with Boo.

We will miss her forever but you guys helped a lot in our dealing with our loss.

Very kind and considerate people who obviously love all animals.

Thank you for your care and thoughts regarding Thor.

Thank you Melanie for your kindness & compassion. Our little girl Ziva passed away suddenly & the response from Melanie was nothing short of professional. Our experience was made all the more easier knowing our girl was treated with absolute respect & love. I can’t recommend Melanie highly enough. Thank you.

Thank you so much for how you handled little Joey.

Couldn't thank Mel enough for her professionalism and help. Even came out on a weekend to help. Thank you again

Thank You for our Pet Missy . We are very happy how she was treated 💖💖😊 …

During our time of devastating loss, the heartfelt kindness and caring of Mackay Pet Cremations meant so much to us. We cannot praise highly enough the exceptional service received.

i am extremely happy with the caring personal and professional service i received from mel in the recent sad sad loss off my friend off 15 years BLUE MIDWOOD i will recommend mel to anyone whom has to go through the pain off losing our furry friends mels service reduces the pain

We lost our old boy while we were travelling though. Mel was very compassionate, caring and made the whole process very easy. Our boy's ash came back to us carefully packed and presented. I can't thank Mel enough for making a difficult situation better.

We lost our old boy while we were travelling though. Mel was very compassionate, caring and made the whole process very easy. Our boy's ash came back to us carefully packed and presented. I can't thank Mel enough for making a difficult situation better.

Can’t thank you enough Mel and Stuart for taking such good care of Arrow. I’m so glad he’s back with me. And thank you for sending me a card, such a beautiful personal touch that made me cry…..grateful tears. Thank you for your warmth and kindness during this hard time 🐾🐾💗💙 …

Mel was fantastic from start to finish, she came and picked up my fur baby and bought home his urn after. She really cared about everything. Extremely impressed and highly recommend anyone going through the loss of their beloved pet to get in contact.

Was just a little disappointed with the pick up as my daughter in law (whom booked them) said they pick her (my dog Marli) up and place her in the back of the car on beautiful cushions. Yet there was only rubber mats. So I gave them my towel for my dog to lay on. The gentleman that picked her up was very compassionate though. But other than that... they looked after her for me as I had to go away for nearly 2 weeks. Her urn was beautiful. Great communication with Mel.

Highly recommend this awesome caring company.Very professional , caring and prompt.We tragically lost our little maltese girl dog in a vicious dog attack .Mel came and picked her up ,we choose what we wanted for her and they even delivered our girl back..They have done such an awesome job. in such a difficult time for us.A big thankyou from jackie and chris..

I have had 2 of my beloved mini fox terrier dogs cremated at Mackay Pet Cremations in the past year. They do such a great job, with the presentation and for such an good price. I chose the timber boxes, which are lovely and I especially like the finishing touch of the rose petals inside. Thanks for doing a great job. Highly recommended.

My boys and I will be forever grateful to Mel after the loss of our beloved Molly who we had the privilege of having in our lives for 15 years. Mel's patience and compassion with us during this difficult time, from choosing the beautiful timber urn to the photo we wanted of our girl and our personal inscription on the plaque will never be forgotten. The dignity and respect shown to Molly was both heartfelt and as if Molly was also part of her family as well. We thank you Mel from the bottom of our hearts.

Mel was extremely professional, helpful and well organised. What we didn't expect was her compassion and thoughtfulness. We thank her for making a tough day much less stressful.

Have used mel and the team twice . Amazing service , will pick and drop. Very supportive all the way.

Mackay Pet Cremations provided exceptional service during a very difficult time. They treated our beloved chocolate Labrador with the utmost care and respect. The staff was compassionate and supportive throughout the process. The beautifully crafted urn and heartfelt certificate we received meant so much to us. Thank you for honoring her memory with such dignity.